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Consumer & Commercial Collections

Practice overview

Deborah Benny

Prim & Mendheim, LLC has an entire Collections Division that takes tremendous pride in using sophisticated and accurate debt-recovery methods.  We are very concerned with adherence to the Fair Debt Collection Practices Act and are HIPAA compliant.  It is our policy to have a business partner agreement in place to ensure our clients that we intend to follow HIPAA security and privacy guidelines at all times.

Our Collections Division not only will handle accounts forwarded by other agencies, but also represents a variety clients in following cross-border area:

  • Alabama
  • Florida
  • Georgia
  • Mississippi

Our goal is to provide the most professional collection effort possible while adhering to consumer regulations.  We believe that general recovery and collections should be conducted in a professional, competent, and productive manner. 

Dothan collections services—the process

Once clients place an account with our office, we load it into our collection software. Then, we send the first demand letter advising the debtor of the amount, the creditor, and information to contact our office. The letter contains the required Fair Debt Collection Practices Act language to inform the debtor that they can and will receive verification of the debt if they demand such.

We send out demand letters approximately three days within placement.  After 30 days, we review the account and send a second demand letter on behalf of the creditor.

Our firm makes phone calls to the debtor after each letter is sent.  On or about the 45th day, we review the account again for a lawsuit.  We file suit only after all efforts of collection have not resulted in payment.  At that time, we heavily weigh the cost of legal action and will only proceed if it is in the best interest of our client.

We customize our collection effort depending on the debt and the client.  Each client has different needs and requirements; it is our goal to provide what our client requests.

Our company is sensitive to the image a client wishes to uphold within the community, and collection efforts are customized to those needs. We have direct access to an informative credit bureau and we use various skip-tracing tools available to locate individuals and assets.

Collecting from commercial debtors

Prim & Mendheim, LLC focuses a large part of its practice on commercial collections in Dothan.  We help our clients collect debts owed from the commercial and business organizations.

Our firm understands the frustration of not being able to collect on the goods and services that your company provided under good faith.  As time goes by and account balances grow without solvency, our firm can step in and implement a strong collections strategy.

We have a systemized collections protocol for our commercial creditors and make every effort to uphold your business’s invaluable reputation.  Our attorneys and collections staff are shrewd financial advocates, and we do not hesitate to file a lawsuit to make a legal claim for debts rightfully owed to our client.

In the event of a bankruptcy filing, we act quickly to secure your creditor's rights and represent your interest during bankruptcy proceedings.

Consumer collections in Dothan

Our firm collects personal consumer debt aiming to recover the most debt as efficiently as possible.  We adhere to a strict and timely plan for consumer collections in Dothan.

We help many local businesses and professional organizations collect personal debts:

  • Medical
  • Retail
  • Real estate
  • Services
  • Auto loans

Our firm employs an aggressive approach to pursue debt while maintaining strict compliance with laws that govern consumer rights.  We remain firm and persistent in our efforts until our client is compensated or the account is otherwise closed.

We rely on our legal abilities and the vast knowledge of our collections staff when pursuing consumer or commercial debt collection in Dothan.  We maintain a field-tested general strategy for all cases but leave room for certain flexibilities as dictated by our clients' requests and the specific kind of debt.

Our practice is guided by our clients' needs, and no account is too large or too small for our firm to pursue.  Contact our firm to discuss your collection goals, and let us customize a plan that aims to make a full recovery of your debts.

Contact our Collections Division at 334-699-2054.

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Prim & Mendheim, LLC: 207 West Adams Street · Dothan, Alabama 36303

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