Prim & Mendheim, LLC offers a wide range of technologies to help our clients with collections and account details. With the help of CaseMaster Pro, case management software, the convenience of their tools is right at your finger tips. To find out more about our technologies, or just get help, feel free to call our offices at 334.671.9555.

Specialized Collection Software

Our firm utilizes CaseMaster Pro case management software.

Dialer and Call Recording Ability

Our firm has call recording software in place to effectively monitor and protect our and our clients and collectors. Additionally, we use dialing software to ensure that all debtors are reached via telephone and that no account goes without contact. Additionally, the dialer provides a messaging system that is compliant with the rules and regulations of today’s collection world.

Payment Options for Debtors

It is important that debtors have various options to pay their accounts. We provide that ability by accepting major credit cards online and over the phone. For convenience, we provide the ability to set payment on a auto-draft online and by phone.

Account Placement

To place a file in our office, simply download and complete the placement form or excel template below (for multiple files) below and send it to our office via the following options.


via Direct Mail:
Prim & Mendheim, LLC
207 West Adams Street
Dothan, Alabama 36303

via Fax:

Our collections division will confirm receipt of your placement and begin the process of recovery.